Exchange Policy

EXCHANGES

 

Our exchange policy lasts 15 days. If 15 days have gone by since the date of your purchase, unfortunately we cannot offer you an exchange. To be eligible, your item must be unused and in the same condition that you received it. You must also have your receipt.

 

Sale Items

Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

 

Shipping

To exchange your product, you should bring or mail your product to: 115 Stadium Drive, Hendersonville, TN 37075.

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.

 

If you have any questions please feel free to email us at batesboutique@yahoo.com

 

Thank you!